Return Policy
At RavishHerTales.com, we strive to ensure that our customers receive high-quality books and merchandise. However, we understand that issues may arise during shipping. This policy outlines the conditions under which returns and refunds are accepted.
Non-Returnable Items
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Ebooks and Audiobooks: Due to the nature of digital products, all sales of eBooks and audiobooks are final, and we do not accept returns or offer refunds for these purchases.
Paperback Return Policy
We accept returns for paperback books only under the following conditions:
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The book must have been damaged during delivery (e.g., torn pages, significant creases, missing content, water damage upon arrival).
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Buyer-induced damage (e.g., mishandling, liquid spills, writing inside the book) will not be accepted for returns or refunds.
Return Process
To initiate a return, please follow these steps:
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Email us at [ravishhertales@gmail.com] within 7 days of delivery.
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Provide the following details:
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Order ID
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Description of the damage
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Clear photos of the damaged product
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Our team will review your request within 3-5 business days and inform you of the next steps.
Reimbursement & Replacement
After reviewing the case, we may offer one of the following resolutions:
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Replacement Copy: If the damage is verified, a replacement paperback book will be shipped at no extra cost.
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Full Reimbursement: If a replacement is not feasible, a full refund will be processed.
Refund Processing Time
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Approved refunds will be processed within 7-10 business days and credited back to the original payment method.
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Refund timelines depend on your bank or payment provider.
Changes to This Policy
We reserve the right to update this Return & Refund Policy as necessary. Please check this page periodically for updates.
Contact Information
For any return-related inquiries, reach out to us at:
📧 Email: ravishhertales@gmail.com
🌐 Website: RavishHerTales.com