FAQ's
Q: What is RavishHerTales.com?
A: RavishHerTales.com is an author website where you can purchase books, read reviews, request book reviews, and explore literary content.
Q: Do I need an account to make a purchase?
A: Yes, creating an account allows you to track your orders and access exclusive content.
Q: How do I contact customer support?
A: You can reach us via email at ravishhertales@gmail.com for any inquiries.
Q: How do I download my purchased eBook or audiobook?
A: Once your payment is confirmed, you will receive a download link in your account dashboard and via email.
Q: Can I return an eBook or audiobook?
A: No, all sales of digital products are final and non-refundable.
Q: Can I buy paperback books if I am outside India?
A: No, paperback books are only available for delivery within India. However, eBooks and audiobooks are available for global purchase. Links to Paperback on Amazon will be shared for various countries you can check if Amazon is providing in your location.
Q: How do I track my order?
A: Once your order is shipped, tracking details will be available in your user login dashboard and sent via email.
Q: What if I receive a damaged paperback book?
A: If your book was damaged during shipping, please email ravishhertales@gmail.com with your order ID and clear photos of the damage within 7 days of delivery. We will review and offer either a replacement or refund.
Q: Do you review all books?
A: No, we only review LGBTQ+ books.
Q: How do I submit a book for review?
A: You can submit a book for review via our Book Review Request Form, including a digital copy (eBook or audiobook) and your social media handles for tagging.
Q: How long does the review process take?
A: Reviews are posted within 2 to 3 weeks from the date of submission.
Q: Where do you ship physical products?
A: We currently ship paperback books and merchandise only within India.
Q: How long does delivery take?
A: Shipping times vary based on location, but estimated delivery is 3- 15 business days.
Q: What if my package is lost or delayed?
A: If your package does not arrive within the expected timeframe, please check the tracking details in your dashboard or email us at ravishhertales@gmail.com.
Q: What payment methods do you accept?
A: We accept major credit/debit cards and secure online payment gateways.
Q: Can I get a refund for a paperback book?
A: Refunds are only issued if a book is damaged during delivery. Buyer-induced damage is not eligible for refunds.
Q: How long does it take to receive a refund?
A: Approved refunds are processed within 7-10 business days.
Q: I’m having trouble accessing the website. What should I do?
A: Try clearing your browser cache or using a different browser. If issues persist, email ravishhertales@gmail.com.
Q: My download link isn’t working. What should I do?
A: Please check your email for the correct link. If it still doesn’t work, contact us for assistance.
Q: I am an author/influencer. How can I collaborate with you?
A: You can submit a request through our Collaboration Form or email us with details of your proposal.
Q: How do I stay updated on new releases and reviews?
A: Follow us on social media and subscribe to our newsletter for updates.